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A patient advocate is a healthcare professional who helps patients and families navigate the medical system. A patient advocate can assist with insurance issues, appointment coordination, understanding diagnoses, reviewing treatment options, communicating with providers, and reducing the stress of complex healthcare situations.
A Board Certified Patient Advocate (BCPA) has met national standards for ethics, professionalism, and competency through certification by the Patient Advocate Certification Board. AdvocateATX follows HIPAA compliance standards and ethical advocacy practices.
Hospital advocates work for the hospital system. Independent advocates work directly for the patient. AdvocateATX provides unbiased support focused solely on your best interests, helping you make informed healthcare decisions without pressure from insurance companies or healthcare systems.
Yes. AdvocateATX helps clients understand insurance policies, write and file appeals, communicate with insurance companies, and fight denied claims.
Yes. We can attend appointments in person or virtually, help you prepare questions ahead of time, take notes during visits, explain medical terminology, and help you better understand treatment options.
Yes, with your written permission. We can communicate with healthcare providers, hospitals, pharmacies, and insurance companies on your behalf to help coordinate care and resolve issues more efficiently.
Costs vary depending on the level of complexity of the case and level of support needed. Contact us directly to discuss your needs and receive pricing informaiton.
Most independent patient advocacy services are private pay and not covered by insurance. However, many clients find advocacy services save them substantial time, stress, and healthcare expenses by preventing costly mistakes and improving care coordination.
Yes. AdvocateATX follows HIPAA-compliant practices and maintains strict confidentiality regarding all client medical information and communications.